Legal

Privacy Policy

Last updated: October 2026

This notice describes how we collect and use personal data about you, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

About Us

Alkham Agricultural Services is an agricultural contracting business based in Kent, England. Our website address is alkhamagriculturalservices.co.uk. For the purposes of data protection legislation, we are the data controller, meaning we are responsible for deciding how we hold and use personal data about you. We are committed to protecting your personal data and handling it with care, transparency, and respect.

How We May Collect Your Personal Data

We may obtain personal data about you when you request a quote or information about our services through our website contact form, when you contact us by telephone, email, or post, when you engage us to carry out work on your behalf, or from publicly available sources where relevant to providing our services. We may also collect limited technical data automatically when you visit our website, such as your IP address, browser type, and pages visited, via cookies and analytics tools.

The Kind of Information We Hold About You

The information we may hold about you includes your name and contact details such as your address, telephone number, and email address; details of your enquiry or the work you have requested; correspondence and communications between us; details of any services you have received from us; and anonymised or pseudonymised technical data relating to your use of our website. We do not collect or process any special category or sensitive personal data.

How We Use Your Personal Data

We use your personal data to respond to your enquiry and provide you with a quote or further information about our services; to fulfil any contract entered into between us; to carry out the work you have engaged us for; to follow up on outstanding enquiries; to maintain records of our business dealings; and to comply with any legal or regulatory obligations. We do not use your data for direct marketing purposes without your explicit consent, and we do not sell your personal data to any third party.

Legal Basis for Processing

We process your personal data on one or more of the following lawful bases depending on the specific purpose. Performance of a contract or steps taken prior to entering a contract, where you have requested a quote or engaged our services. Legitimate interests, where it is necessary to respond to your enquiry, conduct our business, and maintain records of our work. Legal obligation, where we are required to process or retain data to comply with applicable law. Consent, in the limited circumstances where we rely on this basis, for example in relation to non-essential cookies or direct marketing, which you may withdraw at any time by contacting us.

Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected. When determining the appropriate retention period, we take into account the nature and volume of the data, our legal and regulatory obligations, and the purposes for which it was collected. Where you become a customer, we may retain relevant records for up to six years in line with standard business and tax record-keeping requirements. Where an enquiry does not lead to work being carried out, we will not retain your data beyond 12 months. We will securely delete or anonymise your data once the relevant retention period has passed.

Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with trusted third party service providers who assist us in operating our website and conducting our business, such as IT and cloud services, provided they process your data only on our instructions and are subject to appropriate data protection obligations. We may also share your data where required by law or regulatory authority. All third parties we work with are required to handle your data securely and in accordance with applicable data protection legislation.

Data Security

We have put in place appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Access to your personal data is limited to those who have a genuine business need to see it. We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator where we are legally required to do so.

Your Rights

Under UK GDPR you have a number of rights in relation to your personal data. You have the right to request access to the personal data we hold about you and to receive a copy of it. You have the right to request correction of any inaccurate or incomplete data we hold. You have the right to request erasure of your personal data where there is no longer a lawful basis for us to hold it. You have the right to object to processing carried out on the basis of legitimate interests or for direct marketing purposes. You have the right to request restriction of processing in certain circumstances. You have the right to data portability where processing is based on consent or contract and is carried out by automated means. You also have the right to withdraw consent at any time where we rely on consent as our lawful basis, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, please contact us using the details below. You will not be charged a fee unless your request is manifestly unfounded or excessive. We may need to verify your identity before responding to your request. You also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies to help it function correctly and to help us understand how visitors use it. Please refer to our Cookie Policy for full details of the cookies we use, the purposes for which they are used, and how you can manage them.

Changes to This Notice

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be published on this page with an updated date. We encourage you to check this page periodically. Continued use of our website following any changes will constitute acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your rights, or would like to speak to us about how we handle your personal data, please contact us by email at info@alkhamagriculturalservices.co.uk or by telephone on +44 (0)1843 808090. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at any time. The ICO can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, by telephone on 0303 123 1113, or online at ico.org.uk.